The right device

In this section we explore the different device options, and some of the considerations when deciding what devices to use.

Illustration credit: Tessa Mackenzie

Choosing a device is a very personal thing depending on what you are most likely to do online. The main things to consider are:

What do they want to do with the device?

For example, education, video calls, accessing services, watching TV shows.

Screen size.

Is the screen big enough for the type of support they are accessing and for other things they may want to do to benefit their wellbeing?

Where they want to access the device?

Will they only use it at home or would there be an option of accessing the device in a community space such as a community hub?

Accessibility and how they interact with it.

Devices have different ways you interact with them. For example, touchscreen, mouse, keyboard or touchpad.

How it can connect to the internet.

Some devices can use sim cards which lets you take them with you, while others will require Wi-Fi.

Cost.

Prices vary depending on the kind of device. It’s also possible to buy refurbished devices for a lower cost than a new device.

Operating system (OS).

This controls how someone interacts with their device and how the content is displayed. Common examples of operating systems are Windows, Android and iOS (which is used on Apple devices). It is important to think about the app or service that will be accessed which may impact decisions on the type of device. You may also find it useful to check what their friends and family use if they’ll be helping them learn how to use their device.

Sometimes the 'right' device still isn't quite right. Most devices now come with a range of accessibility features. Try My Computer, My Way from AbilityNet to find out how you can make a device more accessible for a range of different needs.

Scottish Care has been pioneering the new role of the 'Care Technologist' work with services, homes and individuals to get to know people providing and accessing care, and create digital care plans to help them live and work well. Digital care plans have included 1:1 support, provision and set-up of technology and devices, and furthering access to online and community resources that improve digital skills. This short video explains the role of the Care Technologist:

Find out more about the Care Technologist project here.

Find out more about the 'device' pillar of digital inclusion here: From pillars to practice: devices and connectivity